FAQ & booking policy常见问题与约课声明

All reservations require at least 12 hours' notice to change or cancel — or simply call us at 647-949-1216 or 647-239-1106. If a class isn't cancelled in time, one session is deducted from your package. Thank you for your understanding.所有预订均需提前 12 小时通知，或致电 647-949-1216 或 647-239-1106 联系我们。如未在规定时间内取消，将正常扣除一节课时。感谢您的理解与配合。

Please arrive 10 minutes early. Late arrivals cannot be admitted. Changes or cancellations require at least 6 hours' notice.请提前 10 分钟到达馆内，不允许迟到。取消或更改需要至少提前 6 小时通知。

Please tell us in advance. For your safety, pregnant members cannot join group classes — we recommend a suitable prenatal or postnatal yoga or Pilates class instead.请提前告知我们。为了您的安全，怀孕的会员不允许参加团课，我们推荐选择适合您的孕期或产后修复瑜伽或普拉提课程。

For safety and hygiene, non-slip Pilates socks must be worn throughout class. Please keep phones on silent and away during practice.为了安全和卫生，必须在全课程中使用普拉提防滑袜。上课时请将手机调至静音并收好。

A liability waiver must be signed. For the best and safest service, tell us about any medical history or special needs before class so we can prepare with your instructor.必须签署一份责任豁免书。为了确保最好的服务及安全，请在上课前告知我们任何病史或特殊需求，我们将与教练确认。

Follow the instructor's guidance during practice; do not change movements or act unsafely on your own. Please ask permission before photographing or filming other members.在练习过程中遵循老师的指导，不可擅自更改动作或做出危险行为。在拍摄其他会员的视频或照片之前，请先获得许可。

Once paid, classes are non-refundable and cannot be shared with others. 10-class group packs (Pilates / Yoga) are valid for three months. We recommend practising at least 2–3 times per week.课程一旦支付，不支持退款以及与他人共享。10 次团课（普拉提 / 瑜伽）三个月内有效。建议每周至少练习 2–3 次。

We suggest trying a class first to find the format that suits you best. Download "Wix by Spaces" and join "Lt Pilates Yoga" to book and adjust classes easily.建议先体验我们的课程，找到适合您的课程。下载 "Wix by Spaces" 并加入"Lt Pilates Yoga"，更便利地约课或修改课程。